Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the Shepard Insurance Agency web site. On some pages, you may be able to order products, make requests, and register to receive materials. The types of personal information collected at these pages are name, address, email, phone number, agency management system, etc.

The Way We Use Information

We use the information we collect for a variety of purposes, such as responding to your requests, customizing your experience on our web site, improving our services, and communicating with you about your account and about products and services that we think will be of interest to you. We also use non-identifying and aggregate information to better design our web site. We might share this non-identifying and aggregate information with outside parties to assist us in designing and implementing our web site, but we would not disclose anything that could be used to identify those individuals. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We share the information you provide us with the other divisions, subsidiaries and affiliates. In general, we never use or share with third parties the personally identifiable information provided to us online.

One exception to this policy is that we work closely with certain business partners to provide you with high quality products and services. With some of these businesses, we will share the personal information that you provide us if it is relevant to the services that our partner provides to you. When we do this, we will let you know that we are collecting information for that purpose and let you decide whether to allow us to share that information. Any information we provide to a business partner will be subject to that business partner's privacy policies.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us at info@shepardinsurance.com. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Changes to our Policy

We may change our privacy policies to reflect changes in our business or in the laws applicable to us. Our privacy policy is accessible from the home page to our web site, and you should visit it periodically to see if any changes have been made.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at  888-284-9489 and ask for marketing, or send us an e-mail at info@shepardinsurance.com