"My name is Tony Laughlin and have been a client of Shepard Insurance Agency since late 1997. I came to this agency for the purpose of getting lower insurance rates. I not only found lower insurance rates, but I found by far, one the best agents in Ms. Luz Gomez. I unfortuneately have had a few incidents with my vehicles in the past, and I never felt that I was getting anything but top service. The phone calls are returned in very timely manner, and questions are answered as if they knew before they were asked. With the service I receive, I feel like I am their only client. There is no exaggeration in any of these comments, I feel the way I have explained. Thank you Shepard Insurance and a special thanks to Luz Gomez. "
Tony Laughlin



"I discovered Shepard Insurance about 5 years ago, while shopping around for competitive auto insurance policies. Not only were their prices enticing enough to encourage me to sign on with them, but their customer service has been what has kept me a loyal customer for five years. Since that auto policy, I've since purchased a home, and started a new business, both of which are also covered by Shepard. Luz and her team have been great, keeping in step with my every need."


Because we are a family, we treat you like a member of the family. That means you get our full attention, and that's why we committed ourselves to the 15-15 Pledge. *We guarantee *that when you call customer service during office hours, your call will be answered by one of our staff within *15 seconds, *or you will receive a *$15 gas card. *We are proud to report that more than a year after making the pledge we have fulfilled our promise on *100% of our customer calls. *Credit for this accomplishment goes to our dedicated staff members, who demonstrate their commitment to your satisfaction every day!
*Refer a friend – it's a gas!*

The next time you refer a friend who purchases a new policy from Shepard Insurance, we'll send you a $25 gas card. It's our way of saying thank you for trusting us to take care of your business – and take care of your friends.