"Thank You for taking such great care of our family. You not only saved us several hundred dollars over our previous insurance carrier but also made sure all of our insurance needs were well taken care of. When our niece needed automobile insurance at the last minute to purchase a new car, not only did you take the time to patiently educate her about insurance but you also waited over 2 hours after your normal business hours on a Friday night to make sure that she was able to take her new car home that day. You are not only an outstanding, dedicated insurance agent but a truly wonderful person. We look forward to a long insurance relationship knowing that we have you looking after us."
Gillian and Brenda

 

 

"I discovered Shepard Insurance about 5 years ago, while shopping around for competitive auto insurance policies. Not only were their prices enticing enough to encourage me to sign on with them, but their customer service has been what has kept me a loyal customer for five years. Since that auto policy, I've since purchased a home, and started a new business, both of which are also covered by Shepard. Luz and her team have been great, keeping in step with my every need."
Suzie

 

Because we are a family, we treat you like a member of the family. That means you get our full attention, and that's why we committed ourselves to the 15-15 Pledge. *We guarantee *that when you call customer service during office hours, your call will be answered by one of our staff within *15 seconds, *or you will receive a *$15 gas card. *We are proud to report that more than a year after making the pledge we have fulfilled our promise on *100% of our customer calls. *Credit for this accomplishment goes to our dedicated staff members, who demonstrate their commitment to your satisfaction every day!
*Refer a friend – it's a gas!*

The next time you refer a friend who purchases a new policy from Shepard Insurance, we'll send you a $25 gas card. It's our way of saying thank you for trusting us to take care of your business – and take care of your friends.