"My name is Tony Laughlin and have been a client of Shepard Insurance Agency since late 1997. I came to this agency for the purpose of getting lower insurance rates. I not only found lower insurance rates, but I found by far, one the best agents in Ms. Luz Gomez. I unfortuneately have had a few incidents with my vehicles in the past, and I never felt that I was getting anything but top service. The phone calls are returned in very timely manner, and questions are answered as if they knew before they were asked. With the service I receive, I feel like I am their only client. There is no exaggeration in any of these comments, I feel the way I have explained. Thank you Shepard Insurance and a special thanks to Luz Gomez. "
Tony Laughlin

 

 

"Here at Integrated Home Construction, we take our business very, very seriously. That’s why when it comes to our insurance needs, we turn to the best: the people of Shepard Insurance Agency."
Josh
Van Nuys, CA

 

Because we are a family, we treat you like a member of the family. That means you get our full attention, and that's why we committed ourselves to the 15-15 Pledge. *We guarantee *that when you call customer service during office hours, your call will be answered by one of our staff within *15 seconds, *or you will receive a *$15 gas card. *We are proud to report that more than a year after making the pledge we have fulfilled our promise on *100% of our customer calls. *Credit for this accomplishment goes to our dedicated staff members, who demonstrate their commitment to your satisfaction every day!
*Refer a friend – it's a gas!*

The next time you refer a friend who purchases a new policy from Shepard Insurance, we'll send you a $25 gas card. It's our way of saying thank you for trusting us to take care of your business – and take care of your friends.