"I just wanted to express, how very pleased I have been with all of you and your company throughout the years. All of your services provided to me were done very timely and professional. If I had any questions at all, one of you got back to me immediately. The customer service has been exquisite and I want to thank, every one of you, for your wonderful care. I realize that you sometimes had to go the extra mile for me and you certainly did it with a smile, courtesy and kindness. Your customer service has been impeccable. Thank you for being such a wonderful Insurance group and a fantastic team. "



"I recently signed up for new auto, homeowners and umbrella policies with Shepard Insurance. They offered the most competitive rates while at the same time supplying the best customer service I’ve ever received."
Westlake Village, CA




We will carefully evaluate your current insurance coverage and provide you with fair and reasonable comparisions based on an honest assessment of your needs. We will never knowingly over or under insure you. Our primary goal is to always be honest and fair, because, to be honest, we want to be your insurance partner for life!

As independent agents we are able to work with dozens of the country’s largest, most reputable carriers. So we are free to “shop” for the best company, at the best price, with the appropriate coverage for all of your insurance needs. At Shepard Insurance Agency, we don’t work for one insurance company, we work for you.

We are always on the lookout for ways to save you money. We do this by properly assessing your needs, selecting the carriers best suited to those needs, and presenting you with a competitively priced proposal. We also aggressively look for ways to apply all of the discounts that each of our many carriers offer in order to ensure that you are getting the lowest rate.

You will never be just a number to us. We respect that there is a person behind every policy and we pledge to be there every time you need us. We back this with our 15 for 15 pledge that during our normal business hours, we will personally answer your phone call within 15 seconds or we will give you a $15 Starbucks gift card. (For the record, so far Starbucks has been very disappointed!)

We’re a family run business and we pride ourselves in treating our staff, and our clients as a part of our family. All of our agents are licensed professionals, but they are also caring, interested people who treat each client’s concerns as if they were their own.