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"I want to thank your agency, and especially you for your professionalism. In the years we have been clients, all of our business has been not only straight forward and expedient, but pleasurable. We get all the information we need in an easy to understand way. Your suggestions are always welcome, and have created better protection for us. My wife and I thank you. "



"Obviously I have been pleased with Shepard Insurance Agency since when I needed to get insurance for all of my daughter's needs I chose Shepard over the other closer agencies. Service and attentiveness are key considerations in this type of relationship."
Los Angeles


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  1. Stay Calm.
  2. Be Courteous.
  3. Be Truthful
  4. Be Consistent in your version of the Accident
  5. See if anybody is injured.  Health is more important than any damage done to your vehicles.  When in doubt, call an ambulance.
  6. Call the police even if the accident is a minor one.
  7. Never try to make a deal at the scene of an accident.
  8. Never admit fault of the accident or accuse the other driver(s) of being at fault.
  9. After the accident get as much on the spot information as possible. Get hold of the names and addresses of independent witnesses before they lose interest and leave the scene. If you have a video, camera or camera phone available in the car, get pictures before vehicles and property are moved. Also, make a sketch plan of the accident while the details are fresh in your mind.
  10. Exchange necessary information with the other driver(s). Be sure to write down the other driver's name, address, phone number, license plate number and insurance information.
  11. Call your insurance company as soon as possible.  The faster you report the claim, the faster a claims adjuster will be able to get you back on the road.
  12. Tell your insurers about any statement made at the scene by any of the parties. Do not discuss whose fault it was. If you do, you could create problems for you and your insurers in the handling of your claim.

Please contact our office and we will be happy to supply you with our convenient Accident Report Guide to help you in the event of an incident.  This is especially good to review with young drivers in your household.  You may already have this guide as it is included in our auto insurance ID protector that we supply.