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"I just wanted to express, how very pleased I have been with all of you and your company throughout the years. All of your services provided to me were done very timely and professional. If I had any questions at all, one of you got back to me immediately. The customer service has been exquisite and I want to thank, every one of you, for your wonderful care. I realize that you sometimes had to go the extra mile for me and you certainly did it with a smile, courtesy and kindness. Your customer service has been impeccable. Thank you for being such a wonderful Insurance group and a fantastic team. "
Heidi

 

 

"My name is Tony Laughlin and have been a client of Shepard Insurance Agency since late 1997. I came to this agency for the purpose of getting lower insurance rates. I not only found lower insurance rates, but I found by far, one the best agents in Ms. Luz Gomez. I unfortuneately have had a few incidents with my vehicles in the past, and I never felt that I was getting anything but top service. The phone calls are returned in very timely manner, and questions are answered as if they knew before they were asked. With the service I receive, I feel like I am their only client. There is no exaggeration in any of these comments, I feel the way I have explained. Thank you Shepard Insurance and a special thanks to Luz Gomez. "
Tony Laughlin

 

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Preparing for a disaster can seem overwhelming and expensive. But start small with these free, basic steps.

  • Review your insurance coverage with us.
  • Create evacuation and shelter safety procedures, then practice them.
  • Talk with employees about the disaster plan.
  • Create an emergency contact list.
  • Learn what kind of emergencies might affect your small business.
  • Decide ahead of time what you can do if your building becomes unusable.
  • Create a list of inventory and equipment.
  • Ask utility companies about backup options.
  • Promote family and individual preparedness among employees.
  • Make emergency preparedness part of daily procedures and communications.

When you're ready to take your preparations to the next level, check out the free downloads at www.ready.gov. The site is full of ideas that range from the simple - buying a fire extinguisher - to the complex - installing a generator.