| "I just wanted to express, how very pleased I have been with all of you and your company throughout the years. All of your services provided to me were done very timely and professional. If I had any questions at all, one of you got back to me immediately. The customer service has been exquisite and I want to thank, every one of you, for your wonderful care. I realize that you sometimes had to go the extra mile for me and you certainly did it with a smile, courtesy and kindness. Your customer service has been impeccable. Thank you for being such a wonderful Insurance group and a fantastic team. " | ||
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| "My name is Tony Laughlin and have been a client of Shepard Insurance Agency since late 1997. I came to this agency for the purpose of getting lower insurance rates. I not only found lower insurance rates, but I found by far, one the best agents in Ms. Luz Gomez. I unfortuneately have had a few incidents with my vehicles in the past, and I never felt that I was getting anything but top service. The phone calls are returned in very timely manner, and questions are answered as if they knew before they were asked. With the service I receive, I feel like I am their only client. There is no exaggeration in any of these comments, I feel the way I have explained. Thank you Shepard Insurance and a special thanks to Luz Gomez. " | ||
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Once again, California is leading the way in environmental efforts, instituting a green performance label for every new car sold in the state. Currently voluntary, the so-called "environmental performance" rating sticker will become a requirement starting January 1, 2009. According to Edmunds' Green Car Advisor, new car dealers will be mandated to attach eco labels, such as the one pictured above, to all '09 model year vehicles. Each car's greenhouse gas impact will be rated "on a 1-10 scale, with the highest scores representing the least impact, so a ‘9' will be greener than a ‘7'." California Air Resources Board Chairwoman Mary Nichols said the new state law was created to "arm consumers with the information they need to choose a vehicle that saves gas, reduces greenhouse gas emissions and helps fight smog." For a list of the cleanest vehicles on the market, visit www.driveclean.ca.gov.
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