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"I just wanted to express, how very pleased I have been with all of you and your company throughout the years. All of your services provided to me were done very timely and professional. If I had any questions at all, one of you got back to me immediately. The customer service has been exquisite and I want to thank, every one of you, for your wonderful care. I realize that you sometimes had to go the extra mile for me and you certainly did it with a smile, courtesy and kindness. Your customer service has been impeccable. Thank you for being such a wonderful Insurance group and a fantastic team. "



"I recently signed up for new auto, homeowners and umbrella policies with Shepard Insurance. They offered the most competitive rates while at the same time supplying the best customer service I’ve ever received."
Westlake Village, CA


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Unlike the price of gas, it appears that workers' compensation insurance costs will not increase this year. Data collected by the Workers' Compensation Insurance Rating Bureau (WCIRB) indicates that insurer pay-outs for workers' compensation benefit costs have been relatively level since 2005. Accordingly, California Insurance Commissioner Steve Poizner has recommended no change in workers' compensation insurance rates. Past reforms to the workers' compensation insurance system appear to be reigning in costs, as they were designed to do. Currently, insurers are expecting to pay out only 48 cents in claims for every dollar collected in premiums.