"I just wanted to express, how very pleased I have been with all of you and your company throughout the years. All of your services provided to me were done very timely and professional. If I had any questions at all, one of you got back to me immediately. The customer service has been exquisite and I want to thank, every one of you, for your wonderful care. I realize that you sometimes had to go the extra mile for me and you certainly did it with a smile, courtesy and kindness. Your customer service has been impeccable. Thank you for being such a wonderful Insurance group and a fantastic team. " | ||
|
"Obviously I have been pleased with Shepard Insurance Agency since when I needed to get insurance for all of my daughter's needs I chose Shepard over the other closer agencies. Service and attentiveness are key considerations in this type of relationship." | ||
|
That’s a decision travelers will face this holiday season when standing at the car rental counter. And according to a new study by the National Association of Insurance Commissioners (NAIC), many consumers don’t know whether they should purchase insurance from the rental agency. Many do so without knowing whether their existing auto policies or credit card benefits already cover their needs.
To save yourself from what might be an unnecessary expense, do some research prior to renting a car and determine whether you really need insurance from the rental company.