| "Thank You for taking such great care of our family. You not only saved us several hundred dollars over our previous insurance carrier but also made sure all of our insurance needs were well taken care of. When our niece needed automobile insurance at the last minute to purchase a new car, not only did you take the time to patiently educate her about insurance but you also waited over 2 hours after your normal business hours on a Friday night to make sure that she was able to take her new car home that day. You are not only an outstanding, dedicated insurance agent but a truly wonderful person. We look forward to a long insurance relationship knowing that we have you looking after us." | ||
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| "My name is Tony Laughlin and have been a client of Shepard Insurance Agency since late 1997. I came to this agency for the purpose of getting lower insurance rates. I not only found lower insurance rates, but I found by far, one the best agents in Ms. Luz Gomez. I unfortuneately have had a few incidents with my vehicles in the past, and I never felt that I was getting anything but top service. The phone calls are returned in very timely manner, and questions are answered as if they knew before they were asked. With the service I receive, I feel like I am their only client. There is no exaggeration in any of these comments, I feel the way I have explained. Thank you Shepard Insurance and a special thanks to Luz Gomez. " | ||
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The recent Southern California wildfires have focused our community on the need for disaster planning and a good understanding of insurance in case the worst happens. As with most natural disaster, advance preparation is key to all home or business owner to ensure the best outcome possible both short and long-term. Not only will planning ahead save you time and money, but it will also save countless hours of aggravation and frustration in the unfortunate event of having to rebuild your life and business, literally from the ground up.
We strongly encourage our customers to compile a thorough inventory. A detailed and itemized list of everything your family owns — down to the very last plate — is best, but at the bare minimum videotape or take digital images of your house room-by-room.
Include the insides of closets, cabinets and don't forget about your possessions in the attic or stored in the garage. For business owners, maintaining a detailed list of equipment, furniture, fixtures, tenant improvements, and stock; as well as a record of sales, is essential.
If you are looking for a place to start, Shepard Insurance has a comprehensive checklist and guide for your home inventory available at our website: Download the household inventory (PDF).
Continuing to update your information is crucial. Remember to keep additional copies offsite or online as well to make sure that information is readily available should the worst happen.
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